Frequently Asked Questions

What is Gallery of Oil Paintings?
Gallery of Oil Paintings is an independent online painting gallery store which explores art from Australia with the desire to share excitement and discoveries. Gallery of Oil Paintings pays special attention to detail. To find out more about Gallery of Oil Paintings please visit our About page.

Tell me more about your online store?
Our online store allows us to sell paintings through our web-site. This store is powered by Paypal. It processes your credit card payments online in a secure fashion using Paypal technology. Paypal will never send us your credit card information they simply notify us when you make your payment, and then we ship your purchases directly to you within 5 working days. 

How about pricing?
All prices are quoted in Australian Dollars and include the cost of shipping and insurance. International customers can contact us to find out the current currency conversion rates and international postage costs.

What is your refund policy?
We offer a 7 days satisfaction guarantee on items. You must send the item back within 7 business days from the date you received it. Please properly pack the item and return it to us via an insured & trackable method such as UPS and USPS. Items must be returned undamaged and in its original condition. Shipping fees are non-refundable

How can I find my way around the Gallery of Oil Paintings website?
All main sections of our website appear on the navigation bar at the top below the logo. There are further pages that refer to details of paintings.

Why are your paintings sold unframed?
All paintings are sold unframed for ease of shipping and handling. The paintings on stretched canvas are painted on all edges and so can be hung unframed.

Need more help?
Please contact us though the Contact tab at the top of the website for support.

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